Commonly Asked Questions
Frequently Asked Questions
FAQs about treatment
Answering Your Questions
Admissions FAQs
Yes, most commercial PPO & POS insurance plans are accepted. An admissions specialist can help navigate the logistics of admissions.
Treatment is 100% confidential. The only ones allowed access to a client’s treatment documents are the individuals themselves or parties put on consent which is determined by the client.
We believe that our clients need a private space to ensure they have a place to maintain their privacy and confidentiality. This is especially important for individuals who may feel uncomfortable sharing living quarters with others or discussing personal issues in a shared space. For this reason, all of Rise in Malibu’s rooms are single occupancy, and all have en-suite bathrooms.
We feel that every client should have a healthy support system. This could be family, friends, or even a sober support community. We encourage visitors while you are in treatment. We have weekly visiting hours and a robust family program that helps teach family and friends the best ways to support the clients during and after treatment.
Treatment FAQs
At Rise in Malibu, we offer detoxification, residential inpatient and outpatient and aftercare treatment. We can create individual treatment programs for our clients. We offer 30, 60, and 90-day programs and can even extend and create an extended program of up to 1 year covering all levels of care based on our patient’s treatment needs.
In the United States, if you are eligible for FMLA (Family Medical Leave Act) and have a severe health condition, such as substance abuse or mental health requiring treatment, you are generally protected from losing your job while on FMLA leave. FMLA provides up to 12 weeks of unpaid leave in a 12-month period for eligible employees. Our admissions team, case managers, and clinical staff have extensive experience with FMLA, Disability, and leave of absence in the work and school environment.
Individual therapy will happen three to four times weekly as needed determined by the clinical team. Individual therapy is a big part of long-term recovery and can be requested more frequently depending on acuity.
Yes. Client’s leave the facility for medical appointments and legal appointments. Clients will also leave the facility for weekly group outings such as activities. However, clients are not allowed to be off site without staff supervision.
Signs that treatment is needed may include a loss of control over substance use, withdrawal symptoms, neglect of responsibilities, and relationship problems. Consulting with our admissions team or a healthcare professional is recommended for a proper assessment.
Miscellaneous FAQs
In rare circumstances, we can treat couples who typically are in long-term, established relationships. We offer multiple locations to allow for both individualized and joint treatment that can help you and your loved one recover together as a unit.
We have worked with multiple court systems throughout the country, and are always willing to submit any records needed regarding a client’s treatment and progress with client’s permission. It is common practice to provide admittance, progress and completions letters for clients that need legal assistance.
Yes. In addition to assisting with planning travel arrangements, our operations staff is available for airport transport and local transportation in the Southern California area. We also utilize Uber Health and private transportation for out-of-state clients.
We can make the accommodations to allow that to take place. Our admissions specialists will coordinate a pre-admission agreement to ensure that work is not jeopardized.
We want you to have a comfortable experience throughout your stay at Rise in Malibu. Your admissions counselor will send you a packing list.
If you have additional questions, please call (866) 229-5267 now or contact us.
help is always available
We Make Getting Help Easy.
When you begin the process of getting help for a drug or alcohol problem it can be overwhelming. The admissions team at Rise in Malibu can help you navigate the different paths to recovery that exist. Once you complete the initial intake process, clients will be assessed by our Doctorate-level clinicians in order to identify withdrawal symptoms, co-occurring disorders, and craft the individualized treatment plan as a guide for the client’s treatment stay.
Contact Us
Recovery starts by reaching out for help. Our caring and compassionate admissions team is available day or night to help you begin the process of seeking treatment.
Pre-Assessment
Once you reach out, we will get to know you and your personal situation. We will do a basic pre-assessment to determine which treatment options are best for you.
Enter Treatment
Once we verify your insurance benefits and determine which level of care is appropriate for you, we will assist in traveling planning & intake.